Sadly we have had to make the difficult decision to suspend our Pasties by Post service with immediate effect.
Unfortunately FedEx are not able to reliably deliver our pasties in the time frame they say they can. This has led to much inconvenience for loyal customers who have not received their pasties when they should have. Instead of Next Day before 12, some parcels are arriving days later with the pasties totally defrosted. We have been resending pasties to those customers affected but even then we are unable to guarantee that the pasties arrive frozen. This is inconvenient for our customers and extremely embarrassing to us as well as costly.
We are looking at engaging a new courier service and ask for your forbearance whilst we get this up and running.
We would like to take this opportunity to thank all of our loyal customers for their patience and support and we hope to resume our service as soon as possible.